Dr Nancy Knows Donna Williams

Navigating conflict in your professional and professional life is not easy but it is necessary.

For almost 20 years, Donna Williams has been dedicated to helping individuals, families and organizations resolve conflict and get back on track.

As a mediator, facilitator, trainer, and workplace investigator, she has helped individuals, companies, and local, state, and federal agencies successfully resolve problems across a wide spectrum of concerns, both organizational and personal. She brings a wealth of real-world experience as both an attorney and former public agency administrator.

Ms. Williams mediates a variety of issues, including employment discrimination, sexual harassment, housing discrimination, and special education disputes as well as divorce, custody, and parenting time issues. She also mediates and investigates workplace disputes that can often lead to formal grievances and EEO complaints if not addressed in a timely and effective manner.

Williams has focused her practice on mediating workplace disputes, family disputes, small business disputes, and teaching conflict management skills in both the private and public sectors. She is the professional to call whenever organizations need to build conflict management skills, ease tensions, reduce conflict and stay mission-focused. Ms. Williams welcomes opportunities to conduct workshops and trainings focused on minimizing workplace conflict, improving stakeholder relations and teaching conflict resolution skills at all levels of an organization. She also enjoys working with families to help ease the tensions associated with divorce, child custody, and elder care issues. Small business owners appreciate her direct knowledge, experience and understanding of their unique concerns and challenges.

Ms. Williams has also been a contract Law Enforcement Consultant working under the auspices of the Department of Justice’s Collaborative Reform Initiative. She used her professional skill and expertise to assist police departments identify and address organizational and community-based challenges, while helping them work towards more effective community oriented policing practices. Ms. Williams currently lends her time and expertise to the classroom teaching college students the importance of teamwork, collaboration, and conflict resolution.

Ms. Williams holds a Bachelor of Arts degree in Sociology from the University of California, San Diego, and earned her law degree from the University of California, Davis. She is a licensed attorney in Nevada and Maryland, as well as Arizona. She serves on the African American Advisory Board for Chief Jeri Williams, Phoenix Police Department, as well as the boards for the Children’s Museum of Phoenix and the National Coalition of 100 Black Women, Inc., Phoenix Metropolitan Chapter. Ms. Williams welcomes opportunities to work with individuals and organizations seeking to improve the quality of life for Arizonans and beyond.

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